Shopify E-commerce Management | Email Customer Support
Davao del Sur, Davao City, PH
I help business owners stay organized, save time, and keep their operations running smoothly behind the scenes. Whether it's managing products in Shopify, processing orders, handling customer emails, conducting research, or maintaining accurate databases, I take pride in delivering quality work with consistency and attention to detail. I understand that every business needs someone they can trust to handle important tasks accurately and efficiently. That's exactly what I aim to provide. Dependable support that allows you to focus on growing your business. Why Clients Like Working With Me: ✔ Detail-oriented and highly organized ✔ Quick learner with strong adaptability ✔ Able to work independently with minimal supervision ✔ Reliable and committed to meeting deadlines ✔ Strong communication skills ✔ Focused on delivering accurate and high-quality work ✔ Dedicated to providing excellent customer experiences I believe good support goes beyond simply completing tasks. It's about helping clients feel confident that things are being handled properly. I value clear communication, accountability, and customer satisfaction in every project I take on. Need to spend more time on sales than operations? Please send me a message! I'm available to start immediately and would love to discuss how I can support your business.
MBLS - eBay and Amazon Stores (Part-Time job only), freelance
Dec 2024 to Jul 2025
* Email Customer Support - I have provided timely and professional responses to customer inquiries via email, resolving issues and ensuring a positive customer experience, specifically for eBay. * Uploading Tracking Numbers – Getting tracking numbers from Home Depot or eBay suppliers and uploading them to eBay or Amazon Stores.
The Guitar Zone Store, GoodVibes Heaven Store
Aug 2019 to Sep 2023
* Uploading and Editing Products - I have a keen eye for detail and understand the importance of product presentation to attract and retain customers. * Processing Orders - My ability to prioritize and manage orders efficiently ensures timely fulfillment and customer satisfaction. * Email Support - I have provided timely and professional responses to customer inquiries via email, resolving issues and ensuring a positive customer experience. * FB/IG Management - I have managed social media platforms effectively, engaging with customers by replying to messages and comments. * Scheduling Posts on Facebook and Instagram using Meta Business Suite.
Freelancer
Mar 2016 to Apr 2025
Entering, updating, and maintaining information in databases, spreadsheets, and company systems. Verifying data for accuracy, organizing records, managing documents, and ensuring information is kept up to date while maintaining confidentiality and attention to detail.