Short-Term Rental VA specializing in Guest Comms/Property Operations
Metro Manila
Hi! I’m Elmer, a Short-Term Rental Virtual Assistant specializing in Airbnb guest communication and property operations. I have over 9 years of BPO experience and hands-on experience managing 50 short-term rental properties. My expertise includes guest messaging, reservation management, handling guest concerns, coordinating cleaning and maintenance, optimizing property listings, and monitoring occupancy. With my background in customer service and team leadership, I know how to resolve issues professionally, stay organized, and provide guests with a smooth and positive experience.
Cabin Collective, full_time
Sep 2025 to Sep 2026
I specialize in Airbnb and vacation rental management, with hands-on experience managing up to 50 properties. My expertise includes handling guest inquiries, reservations, complaints, and review follow-ups to ensure excellent guest experiences. I also coordinate cleaning teams, report maintenance issues, manage booking concerns, optimize property listings, and monitor occupancy to help maximize property performance. My goal is to help property owners streamline daily operations, improve guest satisfaction, and maintain efficient, well-managed rental properties.