Virtual Executive Assistant | WordPress| GoHighLevel Specialist | HR
Cebu
Experienced Virtual Assistant | Executive Assistant | Medical & Healthcare VA | HR & Operations Support I’m a results-driven Virtual Assistant with 9+ years of experience providing administrative, executive, healthcare, HR, recruitment, payroll, project coordination, and operations support to international clients across the US, Australia, Hong Kong, and Switzerland. My strengths include calendar and appointment scheduling, email management, customer and patient support, CRM management, data entry, document management, recruitment coordination, employee onboarding/offboarding, payroll administration, invoicing, credentialing, project management, and process improvement. I’m highly proficient with Google Workspace, Microsoft Office, ClickUp, Trello, Notion, HubSpot, Airtable, Slack, Canva, GoHighLevel, WordPress, Mailchimp, ActiveCampaign, Paylocity, Gusto, QuickBooks, Xero, Cliniko, eClinicalWorks, Acuity Scheduling, and Ensora. With experience in healthcare and pediatric therapy administration, I understand the importance of confidentiality, accuracy, attention to detail, and handling sensitive client and patient information. I’m proactive, organized, dependable, and comfortable managing multiple priorities with minimal supervision. Whether you need a Virtual Assistant, Executive Assistant, Medical Virtual Assistant, Patient Coordinator, HR Assistant, Operations Assistant, Project Coordinator, or Administrative Assistant, I bring reliable support that keeps your business organized, efficient, and moving forward.
Functionabilities, Inc., full_time
Jul 2022 to Aug 2026
• Managed end-to-end recruitment, onboarding, and credentialing of Occupational Therapists and Speech-Language Pathologists, ensuring all required documentation, licenses, certifications, and compliance requirements were complete and up to date. • Coordinated credentialing documentation and verification for healthcare professionals, following up on missing requirements and maintaining accurate personnel records. • Processed payroll for local and international employees. • Managed executive calendars, inboxes, appointments, and day-to-day administrative operations. • Developed KPIs, dashboards, and performance tracking systems. • Created and maintained SOPs and operational documentation. • Managed WordPress websites, landing pages, squeeze pages, and donation pages using Thrive Themes and Thrive Architect. • Built and optimized sales funnels and lead-generation systems. • Created and managed GoHighLevel workflows, automations, pipelines, email sequences, and CRM processes. • Supported healthcare operations, client coordination, scheduling, and administrative processes.
New Breed Movement, full_time
Sep 2020 to Apr 2022
Managed social media content strategy, calendar schedules, and Canva graphic designs for Facebook and Instagram. • Configured automated response workflows in Facebook Messenger and executed email marketing campaigns via Mailchimp. • Edited instructional exercise videos for YouTube and maintained core website functionality using WordPress. • Coordinated member schedules, tracked client attendance, and managed logistics for new program launches.
Pearl Digital Marketing, full_time
Oct 2019 to Aug 2020
Spearheaded talent acquisition for technical positions, including IT Specialists, Web Developers, Designers, Video Editors, Accountants, and Writers. • Oversaw client project lifecycles from contract execution to final delivery, ensuring quality control and timeline adherence. • Executed quality assurance audits on client websites regarding layout, UX, and functionality prior to project launch. • Handled staff payroll calculations, disbursements, and regulatory compliance for permanent and contract workers.