Customer Service Pro | 10+ Years Experience in Billing Sales
Pampanga
Customer service pro (10+ yrs) I specialize in billing, sales, collections, and retention, ensuring customer concerns are resolved efficiently and professionally.
Sutherland Global Services, full_time
Jun 2026 to Present
I supported customers/agents in telco accounts, handled escalations, and ensured quality service. As a SME and Team Manager, I also coached agents and monitored performance.