Team Lead | QuickBooks Proficient | Driving Efficiency Collaboration
Cebu
I am an experienced finance professional with advanced expertise in QuickBooks Online and proven skills in payroll reporting. Over the years, I have successfully managed accurate financial records, streamlined payroll processes, and ensured compliance with organizational policies. In addition, my leadership experience as a team leader has strengthened my ability to guide, mentor, and coordinate teams toward achieving operational efficiency and financial accuracy.
CONCENTRIX CVG PHILIPPINES, full_time
Oct 2025 to Jun 2026
My leadership style emphasizes collaboration, accountability, and continuous improvement, enabling teams to meet organizational goals while maintaining high standards of service. With a balance of technical expertise and people management skills, I drive both productivity and team growth.
CONCENTRIX, full_time
Feb 2024 to Oct 2025
I am a Subject Matter Expert in QuickBooks Online, specializing in providing advanced technical support, troubleshooting, and process optimization for accounting and financial management systems. With deep product knowledge and hands-on experience, I guide experts through complex issues, deliver training, and ensure seamless adoption of QuickBooks features. My expertise lies in bridging technical solutions with business needs, empowering teams to streamline workflows, maintain accuracy, and maximize efficiency. I am committed to delivering exceptional customer support and driving continuous improvement in financial operation
Concentrix, full_time
May 2023 to Feb 2024
I am a dedicated Technical Support Specialist with proven expertise in QuickBooks Online. My role focuses on assisting clients with troubleshooting, account setup, and resolving complex technical issues to ensure seamless financial management. I excel at guiding users through system features, providing clear solutions, and delivering exceptional customer service. With strong problem-solving skills and a collaborative approach, I help businesses maximize the efficiency of their accounting processes while maintaining accuracy and compliance.