Virtual Assistant Customer Success Specialist
Bulacan
I have over ten years of experience in customer service, technical support, and administrative roles. My experience includes handling customer emails and calls, completing administrative tasks, preparing reports, and working with different systems and tools. I am a diligent and detail-oriented person who takes responsibility for my work. I am willing to learn, accept feedback, and put in the effort to excel in my role.
Joolca Pty Limited, full_time
May 2022 to Present
Handles customer inquiries and technical concerns through email and outbound calls, providing troubleshooting assistance for equipment-related issues and ensuring concerns are addressed promptly to improve the overall customer experience.