Virtual Assistant | Data-Entry
Metro Manila
Detail-oriented and tech-savvy professional with hands-on experience in customer service, data research, and administrative support. I'm looking to transition into a Virtual Assistant role where I can put my organizational skills, written communication, and problem-solving abilities to good use, helping businesses stay on top of tasks and run efficiently in a remote setup.
ResourcePro, full_time
Jul 2025 to Oct 2026
Processed insurance-related tasks accurately while hitting quality, quantity, and turnaround deadlines every time. Handled client communication via email, flagged processing concerns, and came up with practical solutions to keep things running smoothly.
VXI, full_time
Jul 2024 to Mar 2025
Resolved customer concerns quickly and professionally through written and chat-based communication. Maintained fast and accurate typing to handle a high volume of customer interactions daily. Consistently met customer satisfaction targets.
Accenture Inc., full_time
Sep 2021 to Apr 2024
Consistently met service time and quality benchmarks throughout the role. Managed difficult situations calmly and professionally using effective de-escalation techniques.