Account Coordinator | Administrative Assistant | Bookings Assistant
Metro Manila, Manila, Philippines
Hi, I’m Jean. I am an experienced Administrative Assistant and Account Coordinator with a track record of supporting U.S./U.K. companies, short-term rental hosts, e-commerce stores, and healthcare accounts. I specialize in keeping business operations organized, streamlined, and efficient. Admin & Operations: Calendar management, NetSuite sales order processing, case fulfillment, data entry, and meeting minutes. Short-Term Rental Management: Guest support, reservations (Airbnb & Booking.com), pre-check-in verifications, and cleaner/turnover scheduling. Account Coordination: Lead qualification, client communications, workflow tracking, and customer support. E-Commerce & Media: Shopify product listings, social media management, and graphic design using Canva, Photoshop, and Illustrator. I am reliable, adaptable, and focused on delivering high-quality support to help your business run smoothly. Feel free to message me, and I'd be glad to discuss how I can help.
Regal Stay / RGS Properties, contract
Dec 2025 to Oct 2026
Managed guest inquiries and bookings across Airbnb, direct bookings, and Booking.com, ensuring timely responses and smooth reservation flow. Coordinated operations including pre-check-in verifications, sending check-in guidelines, and scheduling cleaner reminders to ensure seamless guest stays.
Spectrio, contract
Sep 2025 to Apr 2026
Handled case fulfillment and processed sales orders in NetSuite to support daily operations. Ensured accurate data entry, organized records, and timely order completion. Coordinated with internal teams during onboarding and assisted in delivering a smooth client experience.
Ottalaus, contract
Sep 2024 to Sep 2025
Managed social media, edited content, and created reports to support operations and maintain a professional image. Handled Shopify store updates and eCommerce tasks. Scheduled appointments, took meeting minutes, and provided excellent customer service.
VIP Events Manila, part_time
Jan 2017 to Jun 2017
Sourced potential sponsors and secured partnerships to boost event promotions. Crafted sponsorship proposals aligned with company goals.