Admin & Bookkeeping VA | Email, Calendar & Data Entry
Negros Occidental
Hi, I'm Loren, a Xero- and QuickBooks-certified Virtual Assistant who helps business owners keep their admin and books organized, accurate and on schedule. For two years, I worked in a family-run retail business, handling business records, data entry, Excel spreadsheets, email, scheduling and customer concerns. I learned how a real business runs day to day, and why accuracy and confidentiality matter when you work with financial documents. How I can help: - Email management and follow-ups - Calendar and schedule coordination - Data entry, record keeping and document organization - Spreadsheet management in Excel - Online research and customer support - Bookkeeping support in Xero and QuickBooks What sets me apart: - Detail-oriented: accuracy comes first, and I'm finishing a BS in Business Administration, majoring in Financial Management. - Reliable and organized: I manage my own work and school schedule with Google Calendar and Asana, so deadlines don't slip. - Customer-minded: I'm used to listening to people's problems and solving them calmly, which helps when I'm dealing with your clients. - Quick learner: I've picked up Xero, QuickBooks, Notion and Asana, and I'm happy to learn your tools and processes. Tools: Google Workspace, Microsoft 365, Xero, QuickBooks, Notion, Slack, Zoom, Canva. I have a reliable remote setup with backup internet and power, and I'm available for US, UK and AU time zones. Tell me what you'd like off your plate. Message me and I'll reply promptly.
Retail Business, part_time
Dec 2024 to Aug 2026
Guided customers to the right products by assessing their needs, and resolved their issues and concerns to ensure a positive customer experience. Maintained accurate business records and documentation through consistent data entry and administrative support, and tracked and updated business information in Microsoft Excel to keep records organized and up to date. Managed email correspondence for the business, keeping communication clear and organized, and coordinated calendars, schedules and tasks using Google Calendar to meet deadlines while balancing work and commitments. Tools: Google Workspace, Microsoft 365, Excel, Xero, QuickBooks, Notion.