Vercyl S.

Virtual Assistant | Admin Support | Data Entry | CRM

Metro Manila

Overview

I’m a reliable and detail-oriented Virtual Assistant with over a year of experience in administrative support, data entry, CRM management, and daily operations. I’m proficient in Google Workspace, spreadsheets, Canva, Shopify, and other digital tools, with experience in client communication, record management, and basic video editing. I’m interested in administrative, e-commerce, digital tools, and creative work, and I enjoy learning new skills while providing reliable, high-quality support.

Skills and Tools

• Calendar Management
• Email Management
• Google Workspace
• Microsoft Teams
• Document Management
• Data Entry
• Internet Research
• Slack
• Microsoft Excel
• Monday.com
• File Organization
• Google Calendar
• Discord
• Google Drive
• Task Management
• Microsoft Office
• Microsoft Word
• Microsoft PowerPoint
• Office Management
• Appointment Booking
• Scheduling
• Notion

Work History

• Customer Service Representative

  Teleperformance, full_time

  Apr 2026 to Jul 2026

  Provided customer support for billing, plan changes, account updates, and order concerns while accurately documenting interactions and updating customer information through CRM systems. Ensured timely issue resolution and maintained professional communication.

• Operations Virtual Assistant

  D2S, part_time

  Jul 2025 to Jul 2026

  Managed customer orders through Printavo, ensuring accurate job details, pricing, and timelines. Handled accounts receivable, tracked payments, conducted product research, and provided administrative support through email management and data organization.