Ecommerce Business Growth Strategist | AI Workflow Automation
Bulacan
I help businesses streamline their operations by automating repetitive tasks, reducing manual work, and improving workflows so they can focus on solving real business challenges and driving growth.
BKG Trading , part_time
Nov 2025 to Present
Independently managed and executed daily e-commerce operations, including store management, customer service, order processing, PPC monitoring, marketing activities and logistics. ▪ Led end-to-end product launches across BKG’s current product portfolio, managing the full launch cycle covering supplier sourcing, inventory planning, production, international logistics, contractor deliverables, product listings, and marketing coordination, contributing ▪ Run cross-functional projects using Asana and Notion, including new product introductions, catalog changes, website improvements and supplier-related fixes; tracked 15 projects with 95% on-time completion. ▪ Prepare dashboards for sales, SKU performance, stock risks and team workload; maintain SOPs and automate selected follow ups and notifications through GoHighLevel, MailerLite, Make and Zapier. ▪ Compare supplier quotations and purchasing costs, and coordinate practical process changes that contributed to $12,500 in recorded savings over six months. ▪ Managed bookkeeping and financial administration using Xero, including transaction recording and categorizing, expense tracking, invoice processing, supplier payment monitoring, and contractor payroll support. Reconciled financial entries against invoices, receipts, and bank records, investigated discrepancies, and maintained accurate financial records for reporting.
Hera Beauty , part_time
May 2025 to May 2026
Independently managed and executed daily e-commerce operations across approx. 180 private-label SKUs, including product listing optimization, catalog management, Shopify website merchandising, Amazon Seller Central, Faire, WooCommerce, product collections, order processing, refunds, customer inquiries, and marketplace account issue resolution, while supervising three warehouse and fulfillment staff. ▪ Lead the strategic optimization of an acquired brand’s product catalog, conducting competitor research, market research, evaluating pricing and market positioning, developing marketing strategies, and improving product listings to strengthen product’s SEO and competitiveness. ▪ Managed Amazon’s account health, Brand Registry, FBA/FBM inventory, production coordination, warehouse issues, inventory forecasting, and replenishment planning across multiple sales channels. ▪ Analyzed product cogs, margins, marketplace fees, and inventory exposure; investigated reimbursement discrepancies and inventory issues, contributing to approx.. 3,000 GBP in recovered funds from Amazon. ▪ Led Amazon PPC relaunch across SP and SB, leveraging Helium10 keyword research, strategic targeting and placement optimization to reduce ACoS from 245% to 15% while monthly sales increased from appx. £9K to £20K during the relaunch period.
Viral Vamp LLC , full_time
Feb 2025 to May 2026
Served as the main contact for 45 client accounts, coordinating marketplace work, account updates, issues, escalations and deliverables with internal teams. ▪ Led a 10-person FBM team handling task allocation, coaching, order monitoring, quality checks, purchasing coordination and fulfillment exceptions. ▪ Built operating and team KPI reports; introduced checklists and escalation procedures that improved order accuracy from 92% to 99% and shortened fulfillment turnaround from 48 to 24 hours. ▪ Managed client expectations and service follow-up; 36 of 45 assigned accounts remained after 12 months.
Tru Pro Elites LLC, full_time
Jul 2022 to May 2025
Led five customer success staff while managing 30+ client accounts, including onboarding, progress updates, escalations and coordination with account, PPC and creative teams. ▪ Helped establish customer success and Amazon account management workflows; supported recruitment, training and onboarding as the wider team grew from five to 25 people. ▪ Maintained operational dashboards tracking KPI, account work, deadlines, service issues and staff performance; documented SOPs and quality-control procedures. ▪ Improved GoHighLevel pipelines, email sequences, lead tracking and Zapier-based task notifications to support timely client follow-up.