Medical Virtual Assistant
Bulacan
I've been working in the healthcare industry since 2019, and most of my experience has been in medical administration, prior authorizations, and patient support. I started as a Provider Representative supporting Blue Cross and Blue Shield in North Carolina and Rhode Island, where I handled eligibility and benefits verification, prior authorizations, claims, and provider inquiries. After that, I worked as a Medical Virtual Assistant for a pain management practice, specializing in prior authorizations and insurance appeals. I worked closely with providers and the front office to make sure patients received timely approvals for their procedures, while also documenting in EMRs like ModMed, AthenaOne, and Intergy. Later, I joined a gastroenterology practice where I supported both the front and back office. That role allowed me to work directly with patients, manage appointments and surgery schedules, process authorizations, prepare patient charts, and coordinate with hospitals and surgery centers. It really strengthened my communication, organization, and multitasking skills.