Virtual Assistant | Medical Scribe
Metro Manila
Hi, my name is Jane. I have over three years of experience as a Medical Virtual Assistant. I worked with a U.S.-based clinic as both a Medical VA and scribe where I developed my strong skills in managing patient charts, sending prescriptions, ordering laboratory tests, conducting patient history intake, and assisting physicians during patient visits. In addition to my professional experience, I am proficient in a wide range of tools and platforms, including social media, Canva, Slack, Google Workspace, Microsoft Office, and electronic medical record (EMR) systems. My background in both healthcare support and customer service has made me highly adaptable, detail-oriented, and comfortable working in fast-paced environments.
Invisible, freelance
Sep 2024 to Feb 2025
I created meaningful prompts, explanation and responses to train an AI tool how to communicate and answer as human-like as possible. I also ensured that all prompts being fed to the tool is correct and according to the client's standards.
Podiatry Clinic, freelance
Mar 2023 to May 2026
I collaborated with doctors, medical assistants, and billing specialists to complete patient charts, billing, and referrals. I also worked closely with the patient as a medical scribe to gather information and other pertinent details for their medical chart.
Sykes Asia, full_time
Mar 2021 to Jan 2022
I managed completion of service requests and assisted with order changes and updates. I also answered inquiries and communicate with clients, technicians and third-party companies regarding the orders.
ISSI co., contract
Nov 2020 to Apr 2021
I managed claims, processed premium payments, and assisted with policy updates while delivering excellent customer service.