Daisy D.

Virtual Assitant | Customer Service Specialist

Philippines

Overview

I've been in the BPO industry for more than 10 years. This includes being a Technical Support Representative, Sales Specialist and a Customer Support Specialist. I also handled haste and esclated cases Manged to support a team perform and passed the nesting stage.

Skills and Tools

• Customer Support
• Data Entry
• BPO Operations
• Call Center Operations
• Technical Support
• Inbound Sales
• Customer Retention
• Data Accuracy
• Document Management
• Process Documentation
• Google
• Microsoft Office
• Time Management
• Teachable
• Chat Support
• Email Management
• Email Support
• Customer Success
• Scheduling
• Document Review