Amazon Product Research and Amazon A+ Content Creation
Negros Oriental, Valencia, Philippines
Researching new and profitable products for Amazon store fronts and creating campaign visuals to attract more customers
Straive (formerly SPI Global), full_time
Dec 2009 to Jun 2010
• Responded to customer inquiries via phone, email, and chat. • Resolved customer concerns while ensuring customer satisfaction. • Maintained accurate records of customer interactions.
Straive (formerly SPI Global), full_time
Dec 2009 to Jun 2010
• Diagnosed and resolved technical issues for customers. • Provided troubleshooting assistance for products and services. • Documented support cases and escalated complex issues when necessary.
Commission on Elections, contract
Jan 2006 to May 2006
Maintained and organized office records and documents. Performed accurate data entry and document processing. Assisted with administrative and clerical tasks. Coordinated with staff and stakeholders regarding documentation and inquiries.