Customer Service /Virtual Assistant | HR Admin Support/Recruiter
Metro Manila, Taguig, Philippines
Customer service and virtual assistant professional with HR/admin experience. Organized, reliable, and client-focused, with strong communication skills and a people-first approach with strong skills in customer service, email and chat handling, documentation, and data entry. I’m organized, detail-oriented, and experienced in managing inquiries while maintaining confidentiality. What sets me apart is my people-first approach—I communicate clearly, adapt quickly, and focus on making clients’ processes smoother and more efficient.
CONCENTRIX
Oct 2023 to May 2025
Sales Customer Service Representative responsible for assisting customers, identifying needs, promoting products or services, and closing sales while ensuring a positive customer experience.
TASKUS INC.
Sep 2022 to Apr 2023
Provide product/services information, resolve any emerging problems that our customers might face with accuracy and efficiency, and ensure Excellent service standards and maintain high customer satisfaction.
VXI Global Holdings (Phil)
Jan 2019 to Jan 2022
Responsible for handling inbound customer calls, assisting customers with product inquiries, processing and taking orders accurately, and providing clear information on pricing, promotions, and delivery.
Wetown Enterprises
Jul 2016 to Dec 2018
Oversee various HR functions, including but not limited to recruitment, onboarding, employee records management, benefits administration, and compliance with labor regulations.