Healthcare Assistant
Metro Manila
Hello! I’m Kim Antonette Fernandez, your dedicated and eager Virtual Assistant. I am new to the professional VA field, but I bring strong enthusiasm, a quick learning ability, and a genuine desire to help you manage your tasks efficiently so you can focus on growing your business. I treat every task with care, dedication, and full commitment to quality. Though I am new to formal VA work, I have always been the person friends, family, or colleagues rely on to organize things, handle paperwork, or help get tasks done smoothly. I bring that same helpful, hardworking attitude to every client I work with. My Strengths & Skills • Strong Organization & Attention to Detail: I am very careful, systematic, and detail-oriented. I make sure no small detail is missed and all work is neat and accurate. • Excellent Communication: Fluent in both English and Tagalog, with clear writing and speaking skills perfect for handling emails, messages, customer inquiries, and documentation professionally. • Computer & Tech Skills: Email management, and basic online research. I can easily learn new tools, software, or platforms you use. • Time Management & Reliability: I value your time. I am punctual, responsive, and always make sure tasks are finished on schedule. • Adaptability & Willingness to Learn: I am open to guidance, feedback, and training. I will adjust quickly to your preferred way of working and master new skills fast. What Sets Me Apart • Always Improving: I am constantly learning and upgrading my skills to serve you better, and I take feedback positively to grow and improve quickly. • Patient & Detail-Focused: I take the time to do things right, ask when I need clarification, and ensure every output meets your standards. • Strong Work Ethic & Integrity: I am trustworthy, honest, and respectful of your privacy and business information. I treat your work as if it were my own.
Healthcare Direct, part_time
Jun 2024 to Dec 2025
• Managed patient appointment schedules, coordinated referrals and maintained electronic medical records with a focus on accuracy and confidentiality. • Processed invoices, liaised with insurance providers and handled supplier communications to support smooth clinic operations. • Streamlined administrative workflows and scheduling processes to reduce appointment conflicts and improve patient flow. • Acted as primary point of contact between clinical staff, patients and external providers to ensure timely communication and efficient coordination.
Capel Grange, full_time
Feb 2022 to May 2024
Supported rating during inspections by delivering tailored and high quality care. • Checks and record-keeping to protect patient safely. • Developed detailed care plans for patients with acute mental health needs, including personality disorder and autism spectrum disorder diagnosis.
Healthcare Direct, full_time
Jan 2021 to Jan 2022
Supported nurses with clinical triage by monitoring patients and providing initial treatment. • Conducted ECGs with comprehensive records to enable efficient diagnosis and treatment. • Kept clear records of symptoms and test results. • Handled extra shifts during COVID-19 to meet demand.