General Virtual Assistant
Bulacan
Hi! I’m a reliable and adaptable Virtual Assistant with 6 years of BPO experience in technical support, plus healthcare and administrative experience. I’m skilled in customer service, data entry, scheduling, and handling various tools. I’m a fast learner, detail-oriented, and committed to delivering quality work on time.
CoolBlue VA, full_time
Apr 2026 to Jul 2026
- Provided reliable administrative and customer support to clients. - Managed emails, data entry, scheduling, and daily administrative tasks efficiently. Maintained accurate records and organized information for smooth operations. - Communicated professionally with clients and customers to resolve concerns. - Consistently completed tasks on time while maintaining quality and accuracy.
Optum, full_time
May 2025 to Sep 2025
* Improved account accuracy by verifying patient benefits and insurance eligibility. * Processed claims efficiently while maintaining accuracy and compliance. * Resolved account concerns promptly, helping improve patient satisfaction. * Maintained accurate patient records and reduced errors through careful data handling. * Consistently met productivity, quality, and performance standards.
Concentrix, full_time
Jul 2019 to May 2025
* Trained and guided new hires during their onboarding and nesting period. * Provided coaching, feedback, and hands-on support to improve performance. * Assisted trainees with processes, tools, and customer-handling techniques. * Helped new employees meet quality and productivity standards.