General Virtual Assistant for Insurance
Davao del Sur
Most of my experience comes from working behind the scenes where accuracy and consistency matter every single day. At Lava Automation PH, I spent over a year handling U.S. personal lines insurance quoting through EZLynx and working with carriers like Travelers, Progressive, Mercury, and Foremost. That role taught me how to stay sharp in fast-paced environments, manage details carefully, and communicate professionally while working independently. Over time, I became someone who adapts quickly to new systems and figures things out without needing constant supervision. I’m comfortable handling repetitive tasks with consistency, but I also enjoy learning processes deeply and improving the way I work. Whether it’s administrative support, client-related tasks, research, or managing workflows remotely, I bring patience, reliability, and a strong willingness to learn. I may not know everything yet, but I’m the type of person who learns fast, stays dependable, and takes pride in doing work properly instead of just getting it done.
Lava Automation, freelance
Mar 2025 to Apr 2026
I’m a detail-oriented Virtual Assistant with experience working in fast-paced U.S.-based industries, particularly in personal lines insurance. For over a year at Lava Automation PH, I handled insurance quoting through EZLynx and worked with carriers such as Travelers, Progressive, Mercury, and Foremost. This experience strengthened my skills in communication, multitasking, organization, and accuracy while working remotely and independently. Beyond insurance, I’ve developed strong adaptability in learning new systems, handling administrative tasks, managing client-related work, and maintaining professionalism under pressure. I’m comfortable using different tools and workflows, quick to adjust to new environments, and always willing to learn skills outside my current experience—including healthcare and legal support industries.