Customer Service Representative
Pampanga
Hi, I’m Janmiel Danganan, a results-driven professional with over six years of experience in customer service, sales, and collections. Throughout my career at companies like Alorica and VXI, I’ve developed a knack for not just resolving complex customer issues, but also driving revenue through persuasive communication and relationship building. What sets me apart is my transition into leadership as a Senior Mentor and Coach. I don’t just hit my own targets; I have a proven track record of mentoring others to achieve their full potential by identifying their strengths and providing actionable feedback. Whether it's negotiating payment arrangements, managing high-volume customer inquiries, or coaching a team to success, I bring a mix of technical expertise and emotional intelligence to every project. I’m looking to leverage my background in Business Information Management and my extensive frontline experience to help your business grow and maintain high levels of customer satisfaction.
Alorica, full_time
Mar 2020 to Oct 2022
track record of mentoring others to achieve their full potential by identifying their strengths and providing actionable feedback