All-Around Business Support Pro | Operations, E-Commerce & Admin
Cavite, General Trias, Philippines
I have over 8 years of experience in business operations, customer service, sales, e-commerce, and administrative support. I’ve also led a small team and worked closely with company leadership. I’m organized, adaptable, and a quick learner, and I enjoy finding ways to make work easier and more efficient. I’m excited to bring my experience to a new team and continue growing professionally.
Pinnacle Partners Financial Group, full_time
Aug 2026 to Present
● Developed and implemented SOPs, workflows, and processes that improved team efficiency and day-to-day business operations. ● Managed and supported a small team, providing direction, performance oversight, and fostering collaboration. ● Reported directly to the CEO on team performance, projects, and strategic initiatives, serving as a key point of executive support. ● Coordinated business initiatives and administrative priorities aligned with company growth objectives. ● Managed website updates and online content to support day-to-day business needs and client-facing operations. ● Identified opportunities to streamline processes and improve overall operational performance.
US Energy Recovery, full_time
Jan 2019 to Mar 2021
Supported business development through prospect research, outbound calls, email outreach, follow-ups, and sales coordination. Worked directly with leadership and helped organize outreach workflows to keep the sales process structured and consistent.
Dad's Printing, full_time
Feb 2017 to Apr 2018
Provided virtual assistance for daily e-commerce operations, including order processing, product listings, shipment tracking, customer communication, and general administrative support. Helped keep orders organized and ensured customers received timely updates throughout the fulfillment process.