Virtual Assistant | Invoicing, Tech Support Admin Specialist
Metro Manila
Virtual Assistant with a strong background in IT, invoicing operations, and technical support. Skilled in handling billing documentation, data entry, customer support, and administrative workflows using tools like MS Excel, Office 365, and BOSS. Reliable and detail-oriented partner focused on streamlining operations and keeping client processes running smoothly.
SGS, full_time
Jul 2023 to Aug 2026
As an Invoicing Specialist, I ensure financial accuracy by managing client billing from start to finish. I generate and issue invoices using the BOSS application, review billing documentation for compliance, and investigate discrepancies to resolve errors quickly. Additionally, I handle client inquiries regarding billing, track financial records using MS Excel, and maintain organized documentation to keep business operations running smoothly.
Freelance, freelance
Jul 2021 to Dec 2021
As a Technical Support Specialist, I diagnose and resolve client technical issues to ensure smooth system performance. I walk users through step-by-step troubleshooting, solve software and account problems, and maintain high customer satisfaction through clear, helpful communication. I also track recurring issues and keep accurate technical logs