Customer Support Agent
Cavite
Hi, I'm Gretchen Seblag, a detail-oriented General Virtual Assistant and Customer Representative based in the Philippines. I bring over 3 years of experience supporting executive teams, handling day-to-day operations, and delivering excellent customer service, from managing inquiries and calendars to running social media content and outbound campaigns. In my most recent role, I trained and validated data for AI/ML models, which sharpened my eye for accuracy, consistency, and quality control skills I now bring to content creation and client management. What I bring to the table: Reliable admin support - calendar management, email handling, appointment setting, CRM tools like Zendesk and Slack Content & social media - Canva design, content scheduling, post automation, and community engagement. Sales driven mindset - I consistently hit up to 150% of monthly targets through proactive follow ups and upselling. Detail and accuracy - trained on high-precision data annotation, so quality control comes naturally. Tech-savy, comfortable across Microsoft Office, Google Workspace, Zoom, Teams, and AI tools like ChatGPT I'm currently expanding into Social Media Management, combining my administrative background and customer support with a growing skill set in problem solving and platform management — so you get both operational reliability and fresh content, a high quality customers support. If you need someone who's organized, communicates clearly, and treats your business like it's their own, I'd love to work with you. Please connect with me.
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