Virtual Assistant | Property Manager
Metro Manila
As a licensed Real Estate Salesperson with customer service, and client relationship management, I am dedicated to helping property owners protect and maximize the value of their investments. My experience extends beyond property sales to coordinating property turnover, supporting property owners after purchase, managing documentation, assisting with leasing inquiries, coordinating maintenance requests, and ensuring a smooth ownership experience. I am known for being organized, reliable, and responsive, with a strong commitment to delivering exceptional service. I understand the importance of clear communication, attention to detail, and proactive problem-solving in managing properties and maintaining positive relationships with owners, tenants, and service providers. Whether you need assistance with property management, leasing support, administrative tasks, tenant communication, or day-to-day property operations, I am committed to providing professional, dependable, and personalized service. My goal is to make property ownership as seamless and stress-free as possible, giving you confidence that your investment is in capable hands.
Ayala Land Premier, freelance
Oct 2025 to Present
- Marketed and sold premium residential and commercial properties, including condominiums, lot developments, and leisure estates. - Built and maintained strong relationships with prospective buyers, investors, and existing clients through personalized consultations. - Conducted property presentations, site tours, and investment consultations to help clients make informed purchasing decisions. - Identified clients' investment goals and recommended suitable real estate opportunities based on their needs. Managed the entire sales process from lead generation and prospecting to reservation, documentation, and closing. - Assisted clients with financing options, payment schemes, and contract requirements. - Coordinated with internal departments to ensure the timely processing of sales documents and turnover requirements. - Provided comprehensive after-sales support by assisting clients during property turnover and facilitating a smooth transition to ownership. - Managed buyers' properties after turnover by coordinating maintenance requests, repairs, leasing assistance, and property upkeep to protect property value and enhance the ownership experience. - Maintained regular communication with property owners, addressing concerns promptly and ensuring a high level of customer satisfaction. - Developed referral networks and generated repeat business through exceptional client service and relationship management. - Consistently achieved sales targets while upholding the premium service standards and brand values of the company.
Shang Properties, freelance
Apr 2024 to Oct 2024
- Marketed and sold premium residential and commercial properties, including condominiums, lot developments, and leisure estates. - Built and maintained strong relationships with prospective buyers, investors, and existing clients through personalized consultations. - Conducted property presentations, site tours, and investment consultations to help clients make informed purchasing decisions. - Identified clients' investment goals and recommended suitable real estate opportunities based on their needs. - Managed the entire sales process from lead generation and prospecting to reservation, documentation, and closing. - Assisted clients with financing options, payment schemes, and contract requirements. - Coordinated with internal departments to ensure the timely processing of sales documents and turnover requirements. - Provided comprehensive after-sales support by assisting clients during property turnover and facilitating a smooth transition to ownership. - Managed buyers' properties after turnover by coordinating maintenance requests, repairs, leasing assistance, and property upkeep to protect property value and enhance the ownership experience. - Maintained regular communication with property owners, addressing concerns promptly and ensuring a high level of customer satisfaction. - Developed referral networks and generated repeat business through exceptional client service and relationship management. - Consistently achieved sales targets while upholding the premium service standards and brand values of the company.
Pru Life UK, full_time
Sep 2020 to Dec 2024
- Built and maintained long-term relationships with clients by providing personalized financial protection and risk management solutions. - Conducted comprehensive needs assessments and recommended insurance plans tailored to clients' financial goals and circumstances. - Managed client portfolios by monitoring policy status, processing renewals, and providing ongoing after-sales support. - Coordinated with clients and internal teams to ensure accurate documentation, policy issuance, and timely resolution of concerns. - Maintained confidential client information while ensuring compliance with company policies and industry regulations. - Demonstrated strong organizational and time management skills by handling multiple client accounts and meeting service deadlines. - Responded promptly to client inquiries and resolved issues with professionalism and empathy, resulting in high client satisfaction and retention. - Educated clients on financial planning, asset protection, and long-term investment strategies. - Developed strong negotiation, communication, and relationship management skills through consultative selling and client engagement. - Consistently achieved performance targets while delivering exceptional customer service and maintaining lasting client relationships.