Jhon P.

Admin Assistant

Davao del Sur

Overview

Dedicated and detail-oriented professional with experience in Healthcare Virtual Assistance, Home Health Quality Assurance, and Workforce Management. Skilled in patient chart reviews, OASIS documentation, appointment scheduling, administrative coordination, and data management. Proficient in maintaining accurate records, ensuring compliance with healthcare standards, and supporting daily business operations through reporting, workforce tracking, and process improvement. Recognized for strong organizational skills, attention to detail, and the ability to collaborate effectively with healthcare teams and cross-functional departments to deliver efficient, high-quality support.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Data Entry
• Internet Research
• Meeting Coordination
• Task Management
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Document Management

Work History

• Workforce Management

  Snapscale, full_time

  Dec 2022 to Feb 2026

  -Maintained employee and company-wide databases with accurate records. -Prepared Month-to-Date (MTD) workforce performance reports using Google Sheets. -Reviewed and corrected billable agent hours for accurate client billing. -Resolved timekeeping and attendance disputes through Sweldomo CRM. -Created and maintained productivity trackers and workforce reports. -Extracted and analyzed workforce data to support operational decision-making. -Coordinated with HR and Accounting regarding attendance, payroll, and billing. -Managed email communications, meeting schedules, and administrative documentation. -Organized digital files and maintained data accuracy across workforce systems.