Medical Associate | Medical Biller
Davao Oriental
Medical records management and documentation Patient registration and information verification Appointment scheduling and coordination Data entry with strong attention to detail Electronic Medical Records (EMR) handling Administrative and clerical support Customer service and patient communication Time management and multitasking Problem-solving and critical thinking Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace Ability to maintain confidentiality and comply with healthcare regulations. I have three years of experience as a Medical Associate, providing administrative and operational support in a healthcare setting. My responsibilities included managing patient records, processing medical documentation, scheduling appointments, handling data entry tasks, verifying patient information, and assisting with daily office operations. Through this experience, I developed strong organizational skills, accuracy in handling sensitive information, and the ability to work efficiently in a fast-paced environment while maintaining excellent patient service. My Interest: Healthcare administration and patient support Medical documentation and records management Continuous learning and professional development Virtual assistance and remote healthcare support Process improvement and operational efficiency Customer service and patient satisfaction Technology and digital tools used in healthcare I am a dedicated Medical Associate with three years of experience in healthcare administration and patient support. I possess strong organizational, communication, and data management skills, along with a commitment to accuracy and confidentiality. I am a reliable, hardworking, and adaptable professional who consistently delivers quality work and contributes positively to team goals. My interest in healthcare and continuous learning motivates me to expand my skills and provide excellent service in any role I undertake.
SHEARWATER HEALTH ADVISORY, full_time
Feb 2022 to Mar 2025
Responsibilities as a Medical Associate (3 Years) Managed and maintained patient records, ensuring accuracy, completeness, and confidentiality. Processed medical documentation, patient information, and healthcare-related reports. Scheduled, rescheduled, and confirmed patient appointments. Assisted patients with inquiries and provided administrative support. Verified patient demographics, insurance details, and medical information. Entered and updated data in Electronic Medical Records (EMR) systems and databases. Coordinated with healthcare providers and other departments to facilitate patient care. Handled medical correspondence, emails, and other administrative tasks. Ensured compliance with healthcare policies, procedures, and privacy regulations. Supported daily clinic and office operations to maintain efficient workflow. Achievements as a Medical Associate Maintained a high level of accuracy in patient record management and data entry. Consistently met productivity and quality standards while handling administrative tasks. Contributed to improving workflow efficiency through effective organization and time management. Built positive relationships with patients and colleagues through professional communication and excellent service. Demonstrated reliability by completing tasks on time and maintaining attendance and performance standards. Successfully managed large volumes of patient information while ensuring confidentiality and compliance. Adapted quickly to new procedures, systems, and workplace requirements. Recognized for being dependable, detail-oriented, and capable of working independently with minimal supervision. Helped ensure smooth daily operations by effectively prioritizing tasks and resolving administrative issues.