Customer Service Representative | Sales
Batangas, Lipa, Philippines
I’ve spent nearly a decade in sales and customer service, and what excites me most isn’t the easy 'yes'—it''s the challenge of the ‘no.’ Every objection is a story waiting to be rewritten, every hesitation a chance to prove value. I thrive on those moments when a prospect doubts, because that’s where my persistence, empathy, and skill come alive. From solar, roofing, home improvement, and final expense accounts to healthcare, telecommunications, satellite radio, and financing accounts, I’ve built my career on turning resistance into results. I don’t just close deals—I change perspectives. I believe that every conversation is an opportunity to inspire confidence, to show people they’re making the right choice. What drives me is simple: I’m always hungry to be the best. That hunger fuels my energy, sharpens my communication, and keeps me pushing until the ‘no’ becomes a proud ‘yes.’ For me, sales isn’t about numbers—it's about transformation, and I’m excited every day to make that happen.
Maclean Financial, full_time
Aug 2022 to May 2026
Handled outbound calls to business owners to generate and qualify leads for financing opportunities. Consistently met a target of seven qualified appointments per day through strong communication, persistence, and enthusiasm. Known for being hungry and excited to turn every “no” into a “yes,” bringing a smile and positive energy to every conversation.
Alliance Health, full_time
Oct 2020 to Jun 2022
Handled inbound and outbound calls for COVID testing coordination, assisting patients with scheduling and dispatching services. Managed high‑volume daily interactions with professionalism and empathy, ensuring smooth operations and timely support. Known for staying positive under pressure and keeping every conversation productive and reassuring.
ResultsCX, full_time
Oct 2015 to Sep 2020
Worked in customer service, telecom sales, and retention, handling customer interactions for satellite radio accounts. Focused on preventing cancellations, resolving concerns, and driving sales through clear communication and strong objection handling in a fast-paced environment.