Charles V.

Social Media Manager | Graphic Designer | Customer Service Rep

Philippines

Overview

I bring 8 years of experience in Customer Service combined with 3 years in Social Media Management and Graphic Design. This unique mix allows me to not only provide exceptional client support but also create engaging digital content that strengthens brand presence and drives audience engagement.

Skills and Tools

• Social Media Management
• Social Media Graphics
• Graphic Design
• Social Media Strategy
• Meta Business Suite
• Twitter/X
• Adobe Creative Suite
• Customer Support

Work History

• Social Media Content Creator

  Cold Wire Media, freelance

  Oct 2023 to Feb 2026

• Social Media Editor

  ClutchPoints, freelance

  Dec 2022 to Feb 2026

• Customer Service Executive

  HSBC, full_time

  Sep 2020 to Aug 2023

• Customer Service Representative

  iQor, full_time

  Dec 2019 to Jul 2020