Quality Assurance Tester | Quality Control Specialist
Rizal, Cainta, Philippines
Here are my experiences as a Software QA tester and Operations Support Associate: * Logged, updated, and maintained detailed system records and defect tracking boards using Jira and Google Sheets. * Conducted structured quality checks, web research, and database queries to ensure accuracy across web applications. * Drafted execution reports, documentation, and actionable feedback for internal development and project management teams. * Delivered real-time administrative and communication support via chat, email, and phone to international stakeholders and clients. * Documented, tracked, and updated user issues to facilitate smooth operational workflows and improve end-user experience. * Coordinated cross-functionally to resolve administrative challenges efficiently.