Jonald S.

Chat support representative | Data Entry

Metro Manila

Overview

Previously answered customer inquiries via chat. I can use my typing and analytical skills in finishing tasks and utilize the required tools to complete them. I can work with minimize supervision and can accomplish the tasks once the objectives are discussed.

Skills and Tools

• Email Management
• Data Entry
• Internet Research
• Microsoft 365
• Microsoft Office
• Google Drive
• Task Management
• File Organization
• Discord
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams

Work History

• Technical Support Associate

  Conduent Business Services Philippines Inc, full_time

  Nov 2017 to Apr 2026

  Assisted customer inquiries via chat. Provided assistance to troubleshoot hardware and software as well as managing billing and customer information.