QuickBooks ProAdvisor | Xero Adviser | Real Estate Property Management
Philippines
I am a dual-certified QuickBooks ProAdvisor and Xero Advisor with several years of professional experience in Micro-Financing, Real Estate, and Business Operations. My background combines rigorous financial oversight with operational leadership, allowing me to provide businesses with the clean financial foundation required for long-term profitability.
Gordian, full_time
Aug 2022 to Dec 2025
Property Manager *Served as a Property Manager in the real estate industry for 3 years and 4 months, overseeing lease renewals, tenant accounts, maintenance coordination, and property audits for short- and long-term rentals. *Acted as the primary point of contact for tenants, handling inquiries, lease negotiations, and resolving issues efficiently. *Coordinated with vendors, contractors, and property owners to ensure timely maintenance and service completion. *Ensured compliance with property regulations while improving operational workflows and tenant satisfaction. Bookkeeper *Served as a Bookkeeper for 3 years, managing financial records for real estate clients using QuickBooks and spreadsheets. *Managed accounts payable and receivable, payroll processing, and recurring expenses with accuracy and timeliness. *Performed bank and credit card reconciliations and prepared financial reports, including P&L (Profit and Loss) and Balance Sheets. *Maintained organized financial documentation and supported audits, month end close, and reporting requirements.
Sourcefit Philippines Inc., full_time
Apr 2019 to Jul 2022
Sales Analyst *Served as a Sales Analyst for 2 years, supporting sales operations through data analysis, reporting, and performance tracking. *Developed and maintained sales tracking systems and KPIs using Google Sheets to monitor individual and team performance. *Collected, validated, and reconciled sales data submitted by agents to ensure accuracy and transparency. *Provided coaching and strategic guidance to inbound and outbound sales representatives to improve sales accuracy and overall performance. Subject Matter Expert (SME) *Served as a Subject Matter Expert for 8 months, supporting agents with product knowledge, tool usage, and process adherence. *Provided hands-on training and ongoing support for new hire agents to ensure proficiency in products and sales processes. *Assisted agents with tool navigation, troubleshooting, and workflow optimization to improve efficiency and performance. *Monitored call queues, agent productivity, and handled escalated interactions to maintain SLAs and enhance customer satisfaction. Customer Service Representative *Served as a Customer Service Representative for 6 months, providing frontline support for customer inquiries, order assistance, and issue resolution. *Delivered exceptional customer service by addressing concerns, explaining products, and guiding customers through solutions. *Assisted customers with online order placement to ensure a smooth and positive purchasing experience. *Managed inbound and outbound calls related to order status, modifications, payments, and refund processing with accuracy and professionalism.
Alphanetworld Corporation, full_time
Jun 2017 to Mar 2019
Audit Lead *Served as an Audit Lead for 1 year and 4 months, leading audit operations and ensuring compliance with company standards. *Led weekly and monthly inventory audits, preparing detailed reports and strategic proposals to improve accuracy and efficiency. *Conducted monthly branch liquidity audits to assess financial health and support operational stability. *Trained and supervised audit staff, ensuring adherence to audit procedures and consistent audit quality. Audit Staff *Served as an Audit Staff for 6 months, supporting inventory and financial audit activities across branch operations. *Oversaw product inventory counts and shipment verification to maintain stock integrity and prevent discrepancies. *Managed petty cash allocations, ensuring proper disbursement, documentation, and reconciliation. *Compiled daily financial transactions, including sales, expenses, and cash flow summaries for reporting purposes.