Lead Generation Specialist | Virtual Assistant
Cavite
Hi, I’m Glen! I have 12+ years of experience in customer service, IT support, lead generation, and executive assistance, working with clients from the US, Canada, and Australia. I’m tech-savvy, adaptable, and proactive, with experience in CRM management, workflow automation, and business operations. I focus on making things easier for clients by staying organized, solving problems, and taking ownership of my work. I’m looking to build long-term client relationships and help businesses run more efficiently.
Collier Connecting, part_time
Oct 2025 to May 2026
Owned executive inbox and C-suite calendar; developed SOPs and decision-ready reporting to free CEO bandwidth.
Mapsted, full_time
Jun 2025 to Aug 2025
Built a $100M+ sales pipeline through C-suite outreach and consultative SaaS selling.
Concierge Recovery Services, part_time
May 2025 to Oct 2025
Managed executive scheduling, inbox, and client communications for a U.S. healthcare services firm.
Network Infinity, part_time
Feb 2025 to Jul 2026
Supported brokerage growth through targeted lead generation, prospect research, and outbound outreach.
Butterfly Media, full_time
Jun 2024 to Sep 2024
Drove B2B client acquisition through LinkedIn outreach campaigns, follow-up workflows, and appointment scheduling.
Results 4 Recovery, full_time
May 2024 to Jan 2025
Generated 100+ qualified leads monthly via Apollo.io and LinkedIn Sales Navigator; closed deals every month.
Pole To Win (PTW), full_time
Dec 2023 to Feb 2024
Resolved player account issues and technical inquiries for live game titles using Zendesk; maintained high satisfaction scores.
Asurion – Supporting Verizon Wireless, full_time
Apr 2022 to Dec 2023
Top 10% performer; exceeded SLA and CSAT targets every quarter. 2× Quarterly Top Tech Expert award winner. Top 10% monthly seller of Verizon Home Device Protect — drove MRR growth through upsell and cross-sell every interaction.
iQor – Supporting Virgin Plus Home Internet, full_time
Aug 2016 to Apr 2022
Exceeded RGU quota every month for nearly 6 years through consultative outbound B2B and B2C sales. Multiple single-call closes by directly engaging business owners and decision-makers.
Convergys – Supporting DirecTV, full_time
Jun 2012 to Mar 2015
Rookie of the Year — top agent from nesting through production. Fast-tracked to non-entry role in under a year.