Appointment Setter
Davao del Norte, Tagum, PH
I am a reliable and detail-oriented Virtual Assistant with hands-on experience as a DM Setter, customer support representative, and administrative support professional. I specialize in lead engagement through social media messaging, handling customer inquiries via chat, email, and phone, and maintaining accurate records to support sales and marketing operations. Currently working as a DM Setter, I engage and qualify leads on Facebook and Instagram, conduct timely follow-ups, and help businesses convert conversations into opportunities. My background as a Telephone Interviewer at Dynata Philippines and Tax Helpdesk Support at 1800 Tax Help Desk strengthened my communication skills, attention to detail, and ability to handle confidential information professionally. I also bring strong administrative and organizational skills from my experience as a Production Secretary and Receptionist, where I managed reports, scheduling, documentation, and client coordination. My sales experience further allows me to understand customer needs and support conversion-focused tasks. What sets me apart is my strong work ethic, adaptability, and commitment to delivering consistent results. I provide clients with dependable support, clear communication, and organized workflows that help save time, improve customer experience, and support business growth.
Studio Type
Jan 2026 to Jan 2026
Engages and qualifies leads via Facebook and Instagram DMs. Responds promptly to inquiries and conducts follow-ups. Maintains accurate lead tracking using spreadsheets/CRM. Supports sales and marketing conversion goals.
1800 Tax
Jan 2025 to May 2025
Assisted clients with tax-related inquiries through calls and emails. Logged cases accurately and escalated complex concerns.
Dynata Philippines
Nov 2024 to Dec 2025
Conducted structured research interviews via phone. Accurately recorded responses while ensuring data confidentiality. Met productivity and quality targets consistently.
BioPulp Industry
Jun 2023 to Oct 2024
Prepared reports, organized documents, and coordinated schedules Provided administrative support to production teams
BGC SUITES
Jun 2021 to Jun 2023
Managed front desk operations, calls, and appointments. Maintained records and delivered professional client service.
Bel Fiore Perfume
Jan 2019 to Feb 2021
Assisted customers, promoted products, and supported sales targets