General Virtual Assistant | Executive Assistant | Lead Generation
Pampanga, Lubao, Philippines
I’m a polished, dependable, and detail-oriented Virtual Assistant with 8+ years of combined experience in administrative support, customer service, online selling, data entry, and healthcare operations. I can help you with: ✨ Administrative Support – data entry, documentation, file organization, and daily tasks 📧 Email & Inbox Management– organizing emails, responding to inquiries, and follow-ups 📅 Calendar Management – scheduling appointments, meetings, and reminders 💬 Customer Service – professional communication and handling customer inquiries 📊 Data Entry & Spreadsheets – accurate data entry, tracking, and organization 📱 Social Media & Messaging – Facebook Messenger, customer engagement, and messaging support 🏥 Healthcare Administrative Support– patient-related administrative tasks, documentation, and coordination I help clients reduce administrative workload, keep information accurate and organized, respond to customers promptly, and maintain smooth day-to-day operations. By handling routine tasks, follow-ups, reports, and support activities reliably, I help business owners save time, improve customer experience, and stay focused on growth. I communicate clearly, adapt quickly to new tools and processes, and deliver work accurately and on time. If you’re looking for someone who is responsible, hardworking, easy to work with, and committed to doing the job right, I’d love to be part of your team.
Sidra Medicine, full_time
Aug 2024 to Sep 2026
-Supported daily operational workflows and delivered high-standard care and administrative support within a premier medical facility. -Prepared comprehensive daily reports and maintained accurate records using Microsoft Excel and Google sheets. -Communicated professionally with multidisciplinary healthcare teams, patients, and families while adhering strictly to privacy and safety protocols.
RK Digital Marketing Inc, full_time
Mar 2022 to Apr 2024
- Managed end-to-end customer messaging and inquiry handling via Facebook messenger using Meta Business suite. -Assisted clients with product recommendations, order placement, issue resolution, and post-sale-follow-ups to maximize satisfactions and retentions. -Executed sales and inventory tracking using Excel and Google sheets, ensuring up-to-date business metrics -Supported target audience reach and lead generation through Facebook advertising campaign monitoring and basic management.
Pradera Verde Golf & Country Club, full_time
Sep 2017 to Jun 2021
- Served as the primary point of contract, efficiently managing incoming calls, emails, front desk operations, and client reservations. - Prepared daily sales, transaction, and cash reconciliation reports with zero discrepancy. - Maintained organized digital and physical filing systems for guest profiles, invoices and operational paperwork. - Resolved customer inquiries promptly, ensuring a positive and professional brand experience.