Debt collection/ Customer service representative
Metro Manila
Hi! I’m Marie, a reliable and results-driven professional with over 6 years of experience in sales, collections, customer service, cold calling, and lead generation. I have experience handling outbound calls, qualifying leads, setting appointments, resolving customer concerns, and achieving sales and collection targets. I’m confident in communicating with U.S. clients and building positive relationships with prospects and customers. What sets me apart is my strong work ethic, persistence, and ability to handle challenging conversations professionally. I’m goal-oriented, easy to work with, and always willing to learn and adapt to new processes. I’m looking forward to helping your business generate more leads, improve customer relationships, and achieve its goals.
Acm, full_time
Aug 2026 to Sep 2026
I handle collection sending sms and email for over dues collect payments
Iqor, full_time
Oct 2023 to Jun 2026
I have experience in customer service, particularly in handling customer inquiries, resolving concerns, and providing professional support. I also have experience in the telecommunications industry, where I assisted customers with their accounts, services, and upgrades. I’m a good listener, patient, and focused on finding the right solution while providing a positive customer experience.
Gc services, full_time
Mar 2022 to Aug 2023
I have several years of experience in collections, customer service, and sales. I handled outbound calls to customers with overdue accounts, explained their balances, addressed objections, negotiated payment arrangements, and followed up on missed payments. I’m comfortable handling difficult conversations while remaining professional and respectful. My goal is to help customers resolve their accounts while meeting collection targets and following company policies.
Altair global solution, full_time
Jan 2021 to Jan 2022
Support service group, full_time
Jan 2019 to Jan 2021
I have several years of experience in debt collection and customer service. I have handled credit card, personal loan, housing loan, and medical accounts, including past-due and written-off accounts. I’m experienced in outbound calls, negotiating payment arrangements, handling objections, and helping customers resolve their balances while following company policies and compliance guidelines. I’m goal-oriented, persistent, and professional when dealing with difficult conversations.