Virtual Admin / Video Editor
Metro Manila
Hello! I’m Sergio, but I am more comfortable going by Sai, an experienced Virtual Assistant and IT professional with a strong background in technical support, customer service, administrative work, and team leadership. I have been working as a Virtual Assistant since 2016, handling tasks such as webpage creation and design, report generation, and day-to-day online support. Before becoming a VA, I worked in several technical and leadership roles, including Network Administrator, Helpdesk Team Leader, Operations Supervisor, and Senior Technical Support Analyst. My technical background has given me strong troubleshooting and problem-solving skills. I have experience with network troubleshooting, database management, Cisco router configuration, WordPress, Microsoft Office, and resolving client-related technical issues. I’m also comfortable coordinating with different teams to identify problems and find practical solutions. What sets me apart is the combination of technical knowledge, years of remote-work experience, and leadership experience. I’m comfortable working independently, learning new tools and processes, communicating with clients and team members, and taking responsibility for getting the job done. I’m dependable, adaptable, and always willing to learn. Whether you need someone to provide virtual assistance, handle administrative tasks, troubleshoot technical issues, generate reports, or support your team, I’m ready to contribute and help make your day-to-day operations easier. If you can teach me how to do it, I can learn it.
Kobel Consulting, part_time
May 2016 to Present
• Create/Design Webpages • Generate Amazon Reports • Video Editing