Seasoned Healthcare Virtual Assistant
Candaba, Pampanga, Philippines
With over six years of experience in the US healthcare system, I have strong expertise in insurance verification, provider services, DME case management, and prior authorizations, including pain management benefits. I am highly skilled in navigating insurance portals and EHR systems, resolving claims and eligibility issues, and ensuring compliance with payer guidelines. What sets me apart is my attention to detail, efficiency, and ability to work independently while maintaining accuracy and productivity. I bring value to clients by minimizing delays, preventing errors, and ensuring smooth, reliable healthcare operations.
Orthopedic Center of Florida (GoHealthcare), full_time
Jul 2025 to Jan 2026
Prior Authorization and Benefits Providing Patients Copays and Charges Making sure we can get approvals for the patient's procedure on time.
Premier Kids Care Pharmacy, full_time
Feb 2024 to Apr 2025
As a pharmacy and a DME provider, we make sure to assist patients in their needs and making sure we managed approvals of their supplies so we can ship them their medications on time.
TasksUS, full_time
Feb 2022 to Aug 2023
Assist Providers in their inquiries regarding patient's Eligibility and Benefits, Claim Status, Network Status and Portal inquiries