Business Development Specialist
Cebu
Results-driven business development and sales operations professional with over 12 years of experience across telecom, real estate, and government administration. Proven track record of growing revenue through strategic partnerships, optimizing lead generation pipelines, and managing high-value client relationships. Skilled in CRM platforms and data-driven prospecting tools including Apollo.io, Snov.io, and LinkedIn Sales Navigator, with a strong foundation in financial reporting and operational compliance. Recognized for turning process improvements into measurable productivity gains and for building lasting client trust
AMD Telecom, full_time
Oct 2023 to Jun 2026
- Built and sustained strategic partnerships with wholesale clients, driving consistent business growth and longterm customer retention. - Identified, qualified, and closed new business opportunities through networking, market research, referrals, and proactive outreach. - Prepared and delivered business proposals, partnership agreements, and collaboration pitches to prospective clients and stakeholders. - Led contract negotiations and coordinated client onboarding to establish successful, revenue-generating partnerships. - Managed a diverse portfolio of wholesale accounts, maintaining high client satisfaction and engagement across the account lifecycle. - Analyzed client needs and market trends to recommend tailored solutions, uncovering upselling and cross-selling opportunities. - Tracked account performance metrics and implemented strategies that maximized revenue growth and strengthened client loyalty. - Resolved client inquiries and support requests via the OTRS ticketing system, consistently meeting service-level standards. - Partnered with Sales, Operations, and Customer Support teams to ensure seamless service delivery and an improved customer experience. - Maintained detailed, accurate records of sales activity, client interactions, and account performance to support forecasting and reporting.
AMD Telecom, full_time
Mar 2022 to Oct 2023
- Provided executive support to the COO/CMO, managing calendars, meetings, travel arrangements, and email correspondence to ensure smooth daily operations. - Researched and identified high-value industry events, conferences, trade shows, and networking opportunities aligned with company growth goals. - Evaluated sponsorship, exhibition, and speaking opportunities to maximize brand visibility and support business development. - Negotiated speaking engagements, partnerships, and exhibition participation directly with event organizers and stakeholders. - Monitored global sales team performance against KPIs, delivering regular reports and actionable insights to leadership. - Analyzed sales metrics and pipeline data to guide strategic decisions and drive process improvements. - Led daily performance reviews and coaching sessions with business managers to track progress and resolve challenges. - Collaborated cross-functionally to streamline sales operations, improve reporting accuracy, and support revenue initiatives.
AMD Telecom, full_time
Apr 2020 to Mar 2023
- Led daily operations of the lead generation team, ensuring a consistent pipeline of high-quality leads for sales and business development. - Designed and implemented lead generation strategies that improved prospect engagement and conversion rates. - Monitored team performance and lead quality through data analysis and dedicated tracking tools. - Built and maintained reporting dashboards to measure key metrics and surface actionable trends for management. - Trained, mentored, and coached team members on prospecting techniques, qualification criteria, and best practices. - Conducted performance evaluations and implemented improvement plans that helped team members consistently hit targets. - Aligned lead generation activity with sales and business development goals through close cross-team collaboration. - Drove process improvement initiatives that boosted operational efficiency and strengthened overall team productivity.