E-Commerce Admin VA | Operations Financial Support
Batangas
esults-driven E-Commerce Virtual Assistant with hands-on experience in Shopify, eBay, and online store operations, including product listing and optimization, inventory management, refund / order processing, promotions, and email marketing. Skilled in Omnisend, data management, customer support, and administrative operations, with a strong focus on accuracy, efficiency, workflow organization, and supporting sales and business growth
Internet Division, part_time
Nov 2025 to Oct 2026
- Created and optimized 100+ Shopify product listings using SEO-focused titles and descriptions to improve product visibility. - Conducted competitor and market research to support pricing strategies and product positioning. - Created promotional bundles and Deal of the Week campaigns to support conversions and sales. - Managed Omnisend email marketing campaigns, using A/B testing to improve email performance and engagement
Fiona Rose, part_time
Apr 2024 to Feb 2025
- Created and managed 150+ product listings, ensuring accurate product details, images, pricing, and variations. - Updated product information and monitored inventory levels to maintain accurate and organized listings. - Processed 50+ customer refund requests, verifying order details and coordinating with payment platforms for proper resolution
La Fuga Siargao, part_time
Feb 1 to Present
- Process and reconcile 50+ OTA reservations monthly (Expedia & Booking.com). - Monitor approximately 300,000+ in monthly operational expenses with complete documentation. - Ensure 100% on-time payroll processing for resort staff. - Track and analyze monthly sales reports to identify revenue trends and cost-saving opportunities. - Improved booking verification procedures, reducing payment discrepancies