Data Entry Specialist | Excel
Metro Manila
Detail-oriented Data and Operations professional with over 10 years of experience in data entry, data management, reporting, quality assurance, documentation, and back-office operations. Experienced in processing and validating high volumes of data, maintaining data accuracy and integrity across systems, reviewing documentation, and following and improving SOPs. Highly proficient in Microsoft Excel, including advanced formulas and PivotTables, as well as Google Workspace and multiple CRM and database platforms. Known for quickly learning new systems, identifying process gaps, and implementing improvements that increase efficiency while maintaining high quality standards.
EMAPTA, full_time
Jul 2024 to Sep 2026
Monitor individual and team performance, conduct regular coaching and performance evaluations, and provide feedback to support employee development and accountability.
EMAPTA, full_time
Jul 2021 to Jul 2024
Processed, maintained, and updated large volumes of data across client database systems while following established SOPs and quality standards.
Everise PH, full_time
Apr 2019 to Apr 2021
Ensured strict adherence to policies, procedures, and quality standards across two customer service teams (30 agents).
Everise PH, full_time
Sep 2016 to Apr 2019
Reviewed and validated customer records and documentation to ensure compliance with internal policies and quality standards.
Open Access Marketing, full_time
Jun 2016 to Sep 2016
Review and approve driver application following state-specific requirements.
Genpact Services LLC, full_time
Aug 2014 to Jun 2016
Collect payments for delinquent accounts through inbound and outbound call.