Customer Service Specialist| Customer Support and Client Relations
Nueva Vizcaya
Customer Service and Administrative Support professional with 6 years of experience in customer service, sales, bookings, and business operations. Skilled in building client relationships, resolving concerns, managing tasks efficiently, and delivering excellent customer experiences. Organized, adaptable, and committed to providing reliable support that helps businesses grow.
Acacia Surf Hostel, full_time
Dec 2023 to Aug 2025
Handled customer inquiries via email,SMS and booking platforms. Managed virtual check in and out including reservations Assisted booking changes, cancellations and schedule coordinating with the front desk on duty. Maintained organized records and weekly reports.
Aj's Bikeshop, full_time
Apr 2022 to Dec 2023
Supervised daily operations and staff coordination Assisted customers and handles sales transactions Managed inventory and monitored product availability
CMA Commercial Trading Corp., full_time
Jan 2021 to Mar 2022
Generated deals and closed sales deals Negotiated and processed orders Collected payments via checks and cash
Droplets of Nature Inc.,, full_time
Dec 2019 to Jan 2021
Managed Outbound Calls and Customer inquiries Update client database and processed orders Conducted monthly inventory across store branches Performed sales auditing and ensured accuracy of reports Prepare encoded weekly branch sales report