Aspiring Virtual Assistant | Administrative Operations Support
Bohol
Hello! I’m Erica, an aspiring Virtual Assistant with double degrees in Business Economics and Operations Management. Although I am new to the professional VA industry, my government and retail internships gave me hands-on experience in administrative support, data entry, records management, inventory reconciliation, customer service, payment processing, and daily operations. I can support clients with organizing files, maintaining accurate spreadsheets, managing routine administrative tasks, reviewing information, communicating with customers, and keeping important details from falling through the cracks. I am proficient in Microsoft Office, Google Workspace, Shopify, Notion, Canva, and AI tools such as ChatGPT and Claude. What sets me apart is that I do not simply complete tasks, I take the time to understand the goal, check my work carefully, identify possible issues, and suggest practical improvements when appropriate. I am organized, dependable, proactive, and comfortable working independently while providing clear updates. I am excited to support clients who need a reliable assistant who is willing to learn, take ownership, and grow with their business.
Samu Life + Style, internship
Feb 2026 to Apr 2026
Supported customer service and daily operations across two stores and a pop-up location. Reconciled physical inventory with Shopify records, reviewed delivery documents, reported stock discrepancies, processed purchases and refunds, handled payments, assisted with bank deposits, maintained store records, and supported social media engagement. Developed practical experience in data accuracy, multitasking, customer communication, and operational coordination.
Provincial Assessor’s Office of Negros Occidental, internship
Dec 2025 to Feb 2026
Provided administrative and records-management support across multiple divisions. Organized official files, reviewed documents and logbook entries for accuracy, processed administrative forms, maintained confidential records, and coordinated document submissions with other government offices. Developed strong attention to detail, confidentiality, organization, and the ability to follow established procedures.