Insurance Verification Specialist
Metro Manila
Detail-oriented administrative and customer support professional with 5+ years of experience in fast-paced BPO and remote environments, supporting daily operations through accurate documentation, timely follow-ups, and clear communication. Skilled in coordinating schedules and customer inquiries across chat, email, and phone; maintaining organized records in CRM systems; and handling sensitive information with professionalism and confidentiality. Recognized for strong quality standards, process improvement mindset, and the ability to prioritize multiple requests while meeting strict turnaround times and service-level targets.