Ailyn

E-Commerce VA | Marketing Manager

Albay

Overview

Seeking Full-Time Position ✅ Executive Virtual Assistant | Data Entry | Social Media Manager | E-Commerce Virtual Assistant (Shopify / Amazon) | Experienced in ERM and CRM | Product Lister and Website Builder

Skills and Tools

• Shopify
• Shopify Plus
• Amazon FBA
• Amazon
• Amazon Seller Central
• Product Listings
• Product Descriptions
• Inventory Management
• Order Management
• Order Fulfillment
• Dropshipping
• BigCommerce
• Magento

Work History

• Chargeback Manager and Customer Support

  Elevate LLC, full_time

  Nov 2025 to Oct 2026

  Managed chargeback disputes by reviewing claims, gathering supporting documents, and submitting evidence to payment providers. Processed refunds, replacements, and order adjustments while ensuring compliance with company policies and maintaining customer satisfaction. Collaborated with internal teams to resolve customer issues efficiently and improve the overall support experience.