Customer Operations Specialist | Order Management | SaaS Retai
Metro Manila
I’m a results-driven Virtual Assistant and Customer Support professional with hands-on experience in order management, appliance warranty claims, telecom support, and SaaS platforms. I’ve worked with tools like Asana, CRM systems, and communication platforms to handle customer concerns, coordinate tasks, and ensure smooth day-to-day operations. My background includes managing service requests, processing claims, coordinating repairs and installations, and supporting both customers and internal teams. What sets me apart is my ability to stay organized under pressure while maintaining a high level of customer satisfaction. I’m comfortable handling complex cases, troubleshooting issues, and communicating clearly with clients. Here’s what I can help you with: • Customer Support (email, chat, phone) • Order & Claims Management • Admin & Executive Assistance • CRM & Task Management (Asana and similar tools) • Fintech, Ecommerce & SaaS Support I’m reliable, detail-oriented, and easy to work with. If you’re looking for someone who can hit the ground running and support your operations efficiently, I’d be glad to help.