Customer Service Representative | Content Creation | Video Editor
Philippines
I have been running my own YouTube channel @misterstacy since 2016 which features mainly gaming and technology related content. So I am confident in my overall skills as a content creator, video editor, videographer and photographer. Also, my skills recently as an excellent customer service representative for TaskUs. I have excellent communication skills, a fast learner, good problem solver and my technical knowledge in software and hardware, pretty much any Windows based application or program.
TaskUs, full_time
Nov 2024 to Feb 2026
Handled a US financial technology account specializing in inbound calls assisting customers with their dispute and refund concerns.
WuLibrary Philippines, Inc., full_time
Feb 2024 to May 2024
Head of the live selling/livestream team for various home decor products.
Shopee Philippines, contract
May 2020 to Jun 2023
-E-commerce, conducting live selling livestreams for various different brands and collaborating with said brands. -Interacting with and answering customer inquiries about the products being featured in the livestreams.
All Day I Eat Like a Shark, part_time
Nov 2018 to Mar 2021
Edit raw footage, adding effects, transitions and sound effects for cooking video for a YouTube channel @alldayieatlikeashark