Harlyn M.

Virtual Assistant | Property Management, Admin Support, Bookkeeper

Metro Manila

Overview

Hi there! 👋 I’m 𝗛𝗮𝗿, a detail-oriented and tech-savvy 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 who helps property managers, entrepreneurs, and busy professionals stay organized, productive, and stress-free. With proven experience in 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 (𝗘𝗺𝗮𝗶𝗹/𝗖𝗵𝗮𝘁), 𝗮𝗻𝗱 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻, I make sure your day-to-day tasks are handled efficiently and accurately—so you can focus on scaling your business instead of chasing details. 🏠 𝐏𝐑𝐎𝐏𝐄𝐑𝐓𝐘 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 • Utility Management & Payments Across Properties • Coordination with Utility Companies • Unit Inspections & Reporting • Vendor & Contractor Communications • Property Condition & Maintenance Tracking • Tenant Inquiries & Issue Resolution • Data Management for All Properties • Basic Accounting (Invoices & Receipts) • Bank Reconciliations 💻 𝐀𝐃𝐌𝐈𝐍 & 𝐆𝐄𝐍𝐄𝐑𝐀𝐋 𝐕𝐀 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 • Data Entry, Scraping, & Extraction • Lead Generation & List Building • Calendar & Schedule Management • Email & Inbox Organization • Social Media Management • Email Outreach & Follow-Ups • Inventory & Product Listing Management • Web & Market Research • E-commerce Order Handling • Basic Graphic Design (Canva, Photoshop) • Customer Support (Email & Chat) 🛠️ 𝐓𝐎𝐎𝐋𝐒 𝐈 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 • 𝗢𝗳𝗳𝗶𝗰𝗲 𝗧𝗼𝗼𝗹𝘀: Google Workspace, Microsoft Office • 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: GoHighLevel, HubSpot, Asana, Trello, Jira, ActiveCampaign • 𝗖𝗥𝗠 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆: Pipeline, Intercom, Textline, Zapier, Notion, AppFolio • 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗘𝗱𝗶𝘁𝗶𝗻𝗴: Canva, Photoshop (Basic), Lightroom, Filmora, CapCut • 𝗪𝗲𝗯 & 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲: WordPress, Elementor, WooCommerce, Shopify • 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗧𝗼𝗼𝗹𝘀: Slack, Zoom, Google Meet, Microsoft Teams • 𝗗𝗶𝗮𝗹𝗲𝗿 𝗧𝗼𝗼𝗹𝘀: Bria, Kixie, CallRail, Twilio, Google Voice (I’m always open to learning new software and adapting to your workflow.) 🌟 𝐖𝐇𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄 ✅ Highly organized and dependable ✅ Fast learner who adapts to any system ✅ Committed to accuracy, privacy, and long-term collaboration ✅ Excellent communication and problem-solving skills Let’s lighten your to-do list, improve your workflow, and make your business run smoother. 🚀 𝗦𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝘁𝗼𝗱𝗮𝘆 — I’d love to help make your next project a success. Warm regards, 𝓗𝓪𝓻 🌸 𝘠𝘰𝘶𝘳 𝘙𝘦𝘭𝘪𝘢𝘣𝘭𝘦 𝘝𝘪𝘳𝘵𝘶𝘢𝘭 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵 𝘧𝘰𝘳 𝘗𝘳𝘰𝘱𝘦𝘳𝘵𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 & 𝘈𝘥𝘮𝘪𝘯 𝘚𝘶𝘱𝘱𝘰𝘳𝘵

Skills and Tools

• Email Management
• Calendar Management
• Google Workspace
• Microsoft Office
• Client Communication
• Notion
• Trello
• File Organization

Work History

• Property Management Virtual Assistant

  Capstone, full_time

  Mar 2023 to May 2026

  Utility Management: • Monitor and manage utility bills (electricity, water, gas, etc.) • Ensure timely payment of utility bills • Utility Set up (Start and Stop Service) • Notify tenants of billing issues or service changes • Coordinate with utility companies for service issues, outages, and discrepancies • Manage utility billing and reimbursements (if utilities are included in rent) • Schedule service installations, repairs, or maintenance with utility providers Unit Inspections: • Schedule and coordinate routine inspections for all units • Ensure compliance with local regulations (safety inspections) • Prepare and track inspection reports for maintenance and repairs • Follow up on inspection findings and schedule necessary repairs Property Condition & Maintenance: • Manage maintenance requests and repairs (e.g., HVAC filters, plumbing checks) • Track and report on property conditions (e.g., roof, plumbing, electrical systems) • Schedule necessary repairs or upgrades based on inspection results • Maintain a list of approved vendors for maintenance and repairs • Coordinate emergency repairs and ensure tenant safety and comfort Vendor and Contractor Management: • Maintain an up-to-date list of trusted contractors and vendors • Negotiate service contracts and ensure services are delivered on time • Organize invoices and payments for vendor services • Process invoices and payments for vendor services • Schedule and track vendor services (e.g., repairs, cleaning) Tenant Communication: • Handle tenant inquiries, complaints, and maintenance requests • Send reminders for rent payments, inspections, and other stuff Tenant Billing & Payments: • Manage tenant utility reimbursements and rent payments Administrative Support: • Manage property management software and databases • Handle correspondence related to utilities, inspections, and permits • Track insurance and compliance documents