Appointment Setter | VA Account Manager | Lead Generation
Philippines
I am a dedicated and results-driven Virtual Assistant with experience in appointment setting, account management, customer support, and marketing research. I have worked with international clients, helping them generate leads, manage accounts, and maintain strong client relationships. With experience in administrative and customer-facing roles, I specialize in lead generation, client communication, email management, calendar scheduling, and CRM management. My background in customer support at iQor strengthened my communication skills and ability to handle objections professionally and confidently. I type at 80 WPM, have an English proficiency score of 8/9, and am highly comfortable using tools like Google Workspace, Canva, CRM systems, and research platforms. I am detail-oriented, tech-savvy, and able to adapt quickly to new systems and environments. What sets me apart is my strong work ethic, reliability, and ability to build rapport with clients. I focus on delivering measurable results while maintaining professionalism and efficiency. I am excited to support international businesses in growing their client base and improving their operations.
IQOR, contract
Nov 2024 to Dec 2025
Provided phone, chat, and email support to international customers Resolved inquiries efficiently while maintaining high customer satisfaction Handled billing concerns, account updates, and service troubleshooting Maintained accurate documentation in CRM systems