Business Operations Specialist
Cebu, Mandaue, PH
Business Operations Specialist with 8 years of experience supporting administrative, procurement, supply chain, executive, and property management operations. Experienced in coordinating cross-functional workflows, maintaining operational systems and records, managing stakeholder communications, monitoring processes, and preparing reports to support informed decision-making. Proficient in CRM and productivity platforms, with hands-on experience in remote operations and process-driven environments. Known for being highly organized, detail-oriented, adaptable, and proactive in keeping day-to-day operations structured and moving forward.
Real Property Management Midtown (Remote), full_time
Dec 2023 to Nov 2024
• Managed day-to-day property management operations across tenant, owner, vendor, and prospect communications, ensuring requests and issues were properly documented, routed, and followed through. • Maintained property records, databases, lease documentation, and digital files in AppFolio, supporting accurate information management and efficient document retrieval. • Coordinated leasing and occupancy workflows, including guest cards, applications, tenant onboarding, move-ins, move-outs, and lease renewals. • Managed maintenance requests from initial intake through vendor coordination and follow-up, helping keep service issues moving toward resolution. • Supported rent collection activities through account monitoring, payment follow-ups, and accurate record-keeping, while maintaining professional communication with tenants and owners. • Prepared operational reports and tracked information related to collections, vacancies, maintenance, and property activity to support management review and decision-making.
Department of Social Welfare and Development Field Office 7 (Cebu City, Philippines), full_time
Jun 2020 to Jun 2023
• Managed the end-to-end tracking of departmental procurement requests, implementing an online monitoring system that improved visibility, status tracking, and reporting across requesting units. • Reviewed purchase requests and supporting documents for completeness, accuracy, and compliance before processing, helping prevent avoidable approval delays and errors. • Maintained centralized digital procurement records and documentation, improving information accessibility and supporting audit and compliance requirements. • Provided process guidance to end-users on procurement planning, request preparation, and documentation requirements, improving the quality and accuracy of submissions. • Monitored the progress of purchase requests from submission through approval and communicated status updates to requesting units and relevant stakeholders. • Coordinated with multiple departments to resolve documentation issues, clarify requirements, and keep procurement activities moving according to established procedures.
Cebu Bionic Builder Supply Inc. (Cebu City, Philippines), full_time
Jan 2017 to Mar 2019
• Managed purchasing, inventory, replenishment, and internal transfer activities to support continuous availability of supplies across departments. • Supervised the supply chain team and monitored adherence to established procedures, coordinating workloads and reinforcing consistent process execution. • Evaluated supplier proposals and purchasing options based on requirements, availability, and cost considerations to support informed procurement decisions. • Generated and analyzed inventory, sales, and supply reports to identify replenishment needs, monitor stock movement, and support inventory planning. • Coordinated with suppliers regarding purchase orders, delivery issues, documentation, and invoices, resolving discrepancies and following through on outstanding requirements. • Facilitated supply chain meetings and cross-functional coordination, communicating priorities, issues, and operational updates to maintain alignment between departments and suppliers.
Cebu Bionic Builder Supply Inc. (Cebu City, Philippines), full_time
Jun 2015 to Dec 2016
• Provided executive and operational support to the Vice President for Operations, coordinating administrative priorities, schedules, and day-to-day departmental activities. • Managed calendars, meetings, appointments, travel arrangements, and events, coordinating logistics with internal teams and external contacts. • Handled executive correspondence and information flow, ensuring requests, communications, and operational matters were properly routed and followed through. • Prepared reports, presentations, memoranda, meeting minutes, and action trackers to support management decision-making and accountability. • Maintained structured company records and administrative documentation, ensuring information remained accurate, organized, and readily accessible. • Supported departmental projects, social media activities, and time-sensitive executive requests, demonstrating flexibility across administrative and operational functions.