Your Business Runs Smoother When I'm Behind It
Cebu
Tired of drowning in emails, missed follow-ups, and tasks that never seem to get done? That is exactly where I come in. I am Caren Monilar, a General Virtual Assistant based in Cebu, Philippines with over two years of experience supporting international clients across administrative operations, executive assistance, project management, and systems building. I recently ranked in the Top 10 of a comprehensive five week VA training program so my skills are sharp, structured, and ready to go from day one. Here is what I take completely off your plate: > Email and inbox management so nothing important gets buried. > Calendar and scheduling management so your day runs without conflicts. > Travel coordination and itinerary building so every trip is handled before you pack. > File and document organization so everything has a home and can be found in seconds. > Data entry and internet research compiled into clean, readable reports. > SOP creation and process documentation so your business never depends on one person. > Project and task management across Notion, Asana, ClickUp, Trello, and Airtable. > Meeting coordination including agendas, minutes, and follow-up tracking. > CRM updates and lead tracking so no contact or opportunity falls through. I communicate proactively, I take full ownership of my responsibilities, and I document everything I do so you always have full visibility into what is happening. I do not wait to be told something is wrong. I catch it early and fix it. My Industrial Engineering background is what sets me apart. I am wired to look at how things work and make them run better. You are not just getting someone to check boxes. You are getting someone who genuinely thinks about your business and shows up every single day to make it run smoother. Let us work together.
OLJ, contract
Sep 2025 to Oct 2025
• Architected complete GHL sub-accounts for real estate, coaching, local service, and e-commerce clients, including 5-stage CRM pipelines, contact tags, and lead segmentation systems. • Engineered multi-step SMS and email follow-up automations with automated pipeline updates to maintain real-time tracking of all client interactions. • Built lead capture funnels, opt-in pages, and booking calendars with automated reminders; configured missed call text-back and post-purchase upsell workflows. • Produced detailed SOPs for every system delivered, ensuring seamless client handover and long-term operational continuity.
LIKE Building Materials Phil. Global Inc., internship
Jun 2025 to Aug 2025
• Audited workflow processes to identify inefficiencies and recommended targeted operational upgrades that supported on-schedule project completion. • Coordinated documentation, reports, and inventory records with precision; managed executive scheduling and appointments to optimize team productivity. • Executed quality inspections aligned with organizational standards and streamlined supply tracking to eliminate shortages.
OLJ, contract
Jul 2024 to Nov 2024
• Managed multi-platform social media accounts across Facebook, Instagram, TikTok, LinkedIn, YouTube, and Pinterest; planned monthly content calendars and scheduled posts via Buffer and Meta Business Suite. • Spearheaded content strategy development including content pillars, campaign planning, and Canva graphic production to drive consistent audience engagement. • Tracked community engagement and delivered monthly performance reports with data-driven insights using Metricool analytics.
Upwork, freelance
Mar 2023 to Dec 2023
• Managed email inboxes and maintained professional correspondence with international clients; organized files, documents, and calendars while coordinating meetings across multiple time zones. • Supported project timelines and deliverables through structured task coordination and research-backed strategic reporting. • Assisted with social media posting, basic content creation, and systematic digital filing for immediate document retrieval.